Accessible communication

Dementia-friendly writing and editing services to help you communicate better with your customers and service users.

Photo of Heather sitting at desk in front of laptop

More than 900,000 people in the UK are living with dementia. An estimated 70,800 of those are diagnosed under the age of 65.

They are your customers, your colleagues, your stakeholders, your consultees.

People living with dementia often experience symptoms that make it harder to process written information. You can help by making sure that your company’s information and your organization’s documents are written using dementia-friendly principles.

You’re in the right place if you need:

  • Writing

    person typing a dementia-friendly document on laptop
  • Editing

    person editing a dementia-friendly document on a tablet computer
  • Planning

    two women planning a dementia-friendly document
  • Training

    people sitting around a table discussing dementia-friendly training materials
casual image of Heather wearing a blue v-necked top, with blonde bobbed hair and smiling

I’m Heather

and I’m here to help you create content, documents, articles, consultations, and much more that are accessible to all your readers.

Inclusivity is not just a choice or an obligation – it’s a powerful business strategy.

Empower your customers to buy from you time after time.

I work with businesses, public sector bodies and third sector organisations. Let’s chat.

Steve Krug

“The one argument for accessibility that doesn’t get made nearly often enough is how extraordinarily better it makes some people’s lives.”

Work with me

To find out more about my dementia-friendly writing and editing services, or to book a job, please contact me using this form. You can also send me a message on any of my social media channels.